Frequently Asked Questions
Answers to common questions we receive through support inquiries
- Do I need a physical gateway to start the integration?You can add the gateway to Evolo and start the setup before it is installed in the building.
- Why am I getting the error message "interface must be filled in"?Importing data points fails with the error message "interface must be filled out"
- Modbus devices with limited requestsMaximum query size and delay between queries
- What happens if the Gateway loses Internet access?As long as the Gateway is connected to the local network, it will function as usual.